ATM generates notifications, partly for information but especially when something goes wrong. These notifications can be viewed with the Log Viewer. Go to
The Log Viewer shows a table with notifications. By clicking on a message, the details of the message appear on a separate panel at the bottom of the window.
Notifications of log level 'Error' come in two types:
In the latter case the message is often missing, but the field 'Thrown' is filled, which can be seen at Details.
If such a serious error occurs, please send us the log file.
With the functionthe log file can be sent to the ATM server.
As with a contact form, information must be provided about the sender, namely name and e-mail address. In addition, an explanation of the problem encountered is required.
N.B. The ATM server is checked regularly (but not daily) to see if there is a new log file. To ensure that action is taken quickly, you can also send an e-mail via Contact.